Qualtrics, a popular customer experience management platform, is spruiking various new AI features in 2024. Leveraging what the firm says is “the world’s largest database […]
Tag: Customer
BC Securities Commission panel finds ezBtc diverted customer funds to gambling, personal accounts – The TechLead
In one case, BCSC found that a customer’s bitcoin deposit was transferred to a gambling website within 14 minutes. A British Columbia Securities Commission […]
Coinbase Collaborates with Stripe for Fiat-to-Crypto Customer Onboarding – The TechLead
On June 27, Coinbase and Stripe unveiled a strategic partnership to streamline fiat-to-crypto conversions for their customers. This collaboration aims to leverage the strengths of […]
Softbank plans to cancel out angry customer voices using AI – The TechLead
Japanese telecommunications giant SoftBank recently announced that it has been developing “emotion-canceling” technology powered by AI that will alter the voices of angry customers to […]
Asus promises to improve customer service protocols following RMA controversy – The TechLead
What just happened? Issues regarding Asus’s customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. […]
Google Cloud explains how it accidentally deleted a customer account – The TechLead
Earlier this month, Google Cloud experienced one of its biggest blunders ever when UniSuper, a $135 billion Australian pension fund, had its Google Cloud account […]
“Unprecedented” Google Cloud event wipes out customer account and its backups – The TechLead
Buried under the news from Google I/O this week is one of Google Cloud’s biggest blunders ever: Google’s Amazon Web Services competitor accidentally deleted a […]
Major breach of customer information developing at Dell – The TechLead
A serious breach of customer information – including names, postal addresses, hardware, order information and servicing history – is developing at Dell, after a database […]
Walmart buying TV-brand Vizio for its ad-fueling customer data – The TechLead
Walmart announced an agreement to buy Vizio today. Irvine, California-based Vizio is best known for lower-priced TVs, but its real value to Walmart is its […]
Internet provider customer data leaked – The TechLead
Tangerine has been contacted for further comment. The phone and broadband provider is headquartered in South Melbourne and is one of Australia’s fastest-growing internet providers. […]